Frequently Asked Questions

Get answers to the most common questions about reclaimed lumber, our services, pricing, delivery, and how lumber recycling works. Can't find what you need? Contact us directly.

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Quick Planning Guide Before You Contact Us

The fastest way to get a useful answer is to send a request with enough context to price and qualify the material. If you are buying reclaimed wood, tell us what the lumber needs to do. If you are selling or salvaging wood, tell us what condition it is in and how quickly it must move. Even rough information is better than none.

For Buyers

Include target species, dimensions, quantity, finish expectations, and whether the lumber is structural, decorative, or both.

For Sellers

Share photos, age of the structure, approximate board footage, and whether the material is accessible for hand removal or requires equipment support.

For Jobsite Pickup

Let us know your timeline, loading conditions, truck access, and if the wood is mixed with trash, drywall, roofing, or treated material.

Common Mistakes We Help Clients Avoid

MistakeWhat HappensBetter Approach
Ordering exact takeoff quantitiesNo allowance for defect trimming, color selection, or layout wasteOrder 10-15% overage for appearance-driven reclaimed material
Assuming every salvaged board is structuralSome pieces are decorative only after inspection and de-nailingSeparate structural requirements from finish or accent requirements early
Waiting until demo day to plan salvageLabor crews move too fast and valuable stock is damaged or dumpedCoordinate recovery before demolition mobilizes
Ignoring moisture and acclimationMovement, cupping, or gaps after installationStage reclaimed wood correctly before install, especially indoors
Using vague quote requestsBack-and-forth delays and broad pricing rangesSend dimensions, use case, quantity, and photos in the first message

Still Have Questions?

Our team is happy to help with any questions about reclaimed lumber, pricing, delivery, or custom orders. Reach out and we will get back to you within 24 hours.

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